JDL products class   ÖÐÎİæ English   
JDL Marketing and service
JDL Complete services

JDL specializes in the R&D, production and sales of LED optoelectronic products.So we can supply all-around service and support.We always consider our customers as our God.So we prepare to provide the fast,high efficiency,all-sided services and supports to them at any moment.

Telephone and remote control support

The staff combines extensive experiences of designing,installing,operating and maintaining of JDL products.And he has a helpful and cooperative attitude.So the resources and databases are in his mind.When there is something wrong with the control system.First, you can call him and tell him the problems,then he will give the methods to resolve them as soon as possible.If there is something wrong with the software data setting,he can use the remote control to help the user to reset it at any time.He is always waiting for your instructions at his station.

Call the following phone number for tech support and problems solutions:

24hours serving: 0086-755-84713728

Rapid equipments exchange program

To serve large scope and diverse customers who locate around the world.JDL storage different spare parts from LEDs,fans,power supplys,modules to complete cabinets.So that we can minimize downtime when routine or emergency service is required.The process of parts exchange is as belowing:
1. After we got your information and confirmation by our engineer that we just need to repair the broken parts.You send the parts to us.We will repair it and resend to you within 24hours.
2. If our engineer confirmed that the parts should be exchanged.We will delivery the parts with well packing to you within 24hours.(Of course,if the products is exceed the warranty period,you should pay for the exchange parts.)

JDL has a convenient and complete program.Quickly repairing,promptly returning,high efficiency,and saving time are our aims.Customers¡¯satisfaction is our mission.

Free training services

In order to assure an unacquainted customer to know how to operate our products.We provide below free training after you give us an order.
1. Basic computer skill.
2. Basic work principle of LED display screen.
3. Set and edit programme,display software and operation of monitor software.
4. Daily system maintenance and notices of LED display screen.